Muhammad Munawir Pohan

The principal's policies are often not in line with the needs of stakeholders, often causing turbulence between needs and work demands. Policy often becomes corporate and business like corporate managerial. This makes the principal's policy needs to be improved in every aspect to match the demands of work with the physical and physical needs of subordinates. Total quality management can be used as a solution for managing subordinates as teamwork. This research was conducted using a mixed method method that combines quantitative and qualitative data.

Penelitian ini bertujuan untuk mendeskripsikan bagaimana peningkatan mutu layanan melalui implementasi manajemen sumber daya manusia yang dilaksanakan di KafeGao Coffee Kabupaten Kerinci Provinsi Jambi. Penelitian ini menggunakan metode kualitatif dengan pendekatan studi kasus. Sumber data dalam penelitian ini terdiri darikasir, juru masak, pramusaji, dan pengunjung. Alat pengumpulan data menggunakan wawancara, observasi, dan dokumentasi.

This study describes the recruitment and selection of teachers at Private Madrasah Aliyah PTP-VI Berangir, North Labuhanbatu Regency, North Sumatra Province. This research was conducted using a qualitative method with a case study design. Data collection tools using interviews with the head of the foundation, the head of the madrasah, the deputy head of the madrasah in the field of curriculum, and certified teachers, observation, and documentation.